Presentation Summary: Productivity, engagement and retention of staff and patients has long been seen as the “Bermuda Triangle” of healthcare, especially in the field of addiction treatment. Staff shortages, burnout, and turnover can plague an organization for years and cost a company at least 33% of that staff member’s annual salary to replace them. This presentation will focus on approaches that organizations can use to develop staff productivity, engagement, and retention in STRATEGIC ways. Participants should expect an engaging seminar, along with specific deliverables that leaders can implement into their own organizations and workforce.
Learning Objectives:
At the completion of this activity, participants will:
Identify key concepts that help define, create, and sustain a dynamic organizational culture.
Demonstrate awareness of key deliverables that can be implemented to increase staff productivity, engagement and retention.
Appraise effective change management tools to incorporate into practice that will assist with overall organizational change processes.
